Tips to Maintain Your Website Reputation — Web Design Firm

In order to succeed and combat the competitive online world, you need to maintain a good reputation online. A good reputation not only builds confidence and grows sales, but ultimately leads to better revenues and higher profitability. In today’s Internet buzz nasty rumors, wrong opinions and incorrect news spread rapidly and if not taken timely action to handle the news properly, you may face a serious threat to your online business and credibility.

Here are some simple measures you can take to maintain your website’s reputation.

1. Respond to customers

Being open and responsive to customers is an important part of creating a positive impression and managing your website’s reputation. If someone asks you a question, answer it there or through e-mail. Be quick in addressing your customer issues before the word spreads.

2. Answer the negative comments humbly:


Be real, not everyone is satisfied with your work and services. If these people are among the ones spreading negative comments about you for whatever reason like delayed service or unfriendly attitude, answer them instantly to terminate the issue right there! Be very polite when putting your point of view in front of such people and you’ll sure succeed in saving your reputation. Answering negative remarks modestly can be a great way of turning a bad situation into positive one.

3. Create official online profiles


Create your own platform for users to share their experiences they’ve had with you. Create your own profiles and websites complete with the kind of information you actually want to be available about you. Let users communicate with each other and comment about your products or services, whether positive or negative.

4. Report stolen material from you


It’s very well possible that online competitors may steal material from your website to increase their ranking and traffic. This may lose your credibility among your users, making you “not-so-unique” in their eyes. To control such theft, you can report their site through strict action.

5. Write blogs


Writing blog posts are extremely effective in promoting your business. Through blog reviews and blog comments, you even increase your chance of getting high traffic volumes to your website. If you or any of the experts in your business have important knowledge like instructions, guidelines, tips and trick that can be useful for the users, share them through writing blog posts. This will greatly enhance your online reputation.

6. Optimize For Search Engines


Majority of the internet users accept results from Google searches or any other search engine as highly credible. Therefore, to maintain a good website reputation, don’t forget to optimize your website. You can consult professional search engine optimization services for this purpose.

7. Using the social media


Setting up social media networks in order to maintain your website’s online reputation is a great thought. To begin with, set up your profiles on Twitter, LinkedIn, Facebook and MySpace. Once you have your accounts setup, you will need to do the following things:

* Create a complete profile by putting all the information
* Engage and Interact with the members
* Monitor comments for both positive and negative remarks

You’ve spent a lot of time building up your website’s good reputation, so it’s important not to let anyone drag it through the mud. Follow the above given tips to maintain your positive reputation among the online community.

Finally Twitter Increasing Security

Finally Twitter is increasing security for its website and also developing new features. Here is the latest updates from Twitter.

Update 1: New authorization rules for applications

Starting August 31, all applications will be required to use “OAuth” to access your Twitter account.

What's OAuth?

* OAuth is a technology that enables applications to access Twitter on your behalf with your approval without asking you directly for your password.
* Desktop and mobile applications may still ask for your password once, but after that request, they are required to use OAuth in order to access your timeline or allow you to tweet.

What does this mean for me?

* Applications are no longer allowed to store your password.
* If you change your password, the applications will continue to work.
* Some applications you have been using may require you to reauthorize them or may stop functioning at the time of this change.
* All applications you have authorized will be listed at http://twitter.com/settings/connections.
* You can revoke access to any application at any time from the list.

Update 2: t.co URL wrapping

In the coming weeks, we will be expanding the roll-out of our link wrapping service t.co, which wraps links in Tweets with a new, simplified link. Wrapped links are displayed in a way that is easier to read, with the actual domain and part of the URL showing, so that you know what you are clicking on. When you click on a wrapped link, your request will pass through the Twitter service to check if the destination site is known to contain malware, and we then will forward you on to the destination URL. All of that should happen in an instant.

You will start seeing these links on certain accounts that have opted-in to the service; we expect to roll this out to all users by the end of the year. When this happens, all links shared on Twitter.com or third-party apps will be wrapped with a t.co URL.

What does this mean for you?

* A really long link such as http://www.amazon.com/Delivering-Happiness-Profits-Passion-Purpose/dp/0446563048 might be wrapped as http://t.co/DRo0trj for display on SMS, but it could be displayed to web or application users as amazon.com/Delivering- or as the whole URL or page title.
* You will start seeing links in a way that removes the obscurity of shortened links and lets you know where each link will take you.
* When you click on these links from Twitter.com or a Twitter application, Twitter will log that click. We hope to use this data to provide better and more relevant content to you over time.

This is cool that twitter is doing such good applications

Top Social Media MeasuringTools

Measuring results is one of my favorite topics in marketing. Since the invention of marketing (I couldn’t find that date in Wikipedia), executives have wanted to measure the effectiveness of marketing dollars against sales in order to determine their return on investment, or ROI.

The reality is that in recent years, measuring marketing results, at least at the quantitative level, has become increasing sophisticated through tools and techniques. In addition to quantitative metrics, measuring qualitative results can be just as valuable.

Social media marketing measurement is very similar to measuring other web marketing results. First I’ll review the tools you can use. Then, I’ll offer ways you can use them to measure social media marketing results.

Conventional Wisdom

Let’s start with a look at the conventional web marketing metrics tools, beginning with some free tools. You may be familiar with some or all of these tools. As obvious as they are to me, I often meet marketers who are not harnessing them to their full potential.

Google Analytics—a free web analytics service that provides website owners valuable insight into website traffic details including visitors, sources of visitor traffic, pages visited, time spent on your website, keywords driving website traffic, geographic location of visitors, conversions based on a predefined goals, and much more.

Google Webmaster Tools—another set of free and powerful tools from Google providing another level of detail in studying traffic data for your website as well as keyword click-throughs and inbound links.

Google Alerts—another free service that will alert you by email or to your RSS reader each time Google finds a relevant result for a topic you’ve set up to track.

Google Blogsearch—a free search engine subset of Google’s search engine geared to display blog posts. When you search on a phrase, Google displays recent blog posts for that phrase.

Social Media Measurement Tools

As social media marketing has exploded, so has the landscape of tools and services designed to help companies measure and optimize their results. I’ll start with a partial list of free social media measuring tools. Note most free tools offer fee-based premium versions as well.

Blogpulse—a service from Nielsen Buzzmetrics that acts as both a blog search engine and blog tracker. Bloggers can track conversations taking place about topics of interest, as well as discover where their blog ranks in relation to others covering similar topics.

Trendpedia—a free service that functions mostly as a blog search engine. Its main feature involves helping people find the most popular trends in social media across a variety of topics and tracking the trend of the topic over a three-month period in comparison to other relevant topics.

Trendrr—a free service that adds a real sense of analytical measurement through its use of trending graphs. Trendrr lets anyone track, compare, and share trends on any topic across blogs and other social media.

Technorati—a free service that functions as an Internet search engine for blogs. You can track your blog content in Technorati.

Twitter Search – Whether or not your have a Twitter account, you can use Twitter’s search engine. Marketers should search relevant keywords to learn about conversations about their brand on Twitter.

The free tools listed above are a partial list of many tools available to track your content results. I encourage you to use as many tools as practical to measure and track your social media marketing results on an ongoing basis.

Staying on Course

However, tracking the reach of your content in social media is just a part of the measuring results secret sauce. You also need to gain insights so you can measure your progress and take action. A metaphor comes to mind. Social media marketing is like flying an airplane. The sophisticated cockpit constantly calculates the extent to which the plan has shifted from its course route and makes the necessary adjustment to get the plane back on its course. In social media marketing, you must similarly be tracking and interpreting in order to know when and how much you must adjust your content strategy and your tactics to stay on course.

In addition to the free tools listed above, there is an ever-growing list of fee-based tools to measure social media results. I will only list two because these are the two we use at Find and Convert and therefore I’m most familiar with them. Again, there are many other good tools available and you should do your own homework.

HubSpot – an inbound marketing software as a service (SaaS). HubSpot allows marketers to track keyword rankings, competitor’s web marketing presence, traffic analysis, leads and lead intelligence. Recently, HubSpot added social media tracking features allowing marketers to track the impact of social media on your desired goals (such as sales leads). In the screenshot below you can see the emerging impact of social media traffic.

- Sent using Google Toolbar"